NetApp – Fix the “Bad Label” issue

Recently I came across with a Bad Label error during the change of failed disk. My company changed the support company for one of our systems and the new one sent disks to replace the failed ones from the system. Normally the DC tech make a swap and assign the disks to the system, but this time he called me with an issue (from /etc/messages):

Thu May 22 13:02:54 CEST [NETAPP: raid.config.disk.bad.label:error]: Disk 9.10 Shelf 6 Bay 9 [NETAPP X291_S15KXXX0F15 NA01] S/N [3QQ312Y2XXXPBW] has bad label.
Thu May 22 13:02:54 CEST [NETAPP: raid.config.disk.bad.label:error]: Disk 6.70 Shelf 4 Bay 7 [NETAPP X291_S15KXXX0F15 NA01] S/N [3QQ3097KXXX5VU] has bad label.

To fix the issue I did:

NETAPP> priv set advanced
Warning: These advanced commands are potentially dangerous; use
them only when directed to do so by NetApp
personnel.
NETAPP*> vol status -f

Broken disks

RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks)
--------- ------ ------------- ---- ---- ---- ----- -------------- --------------
bad label 6.70 0d 4 7 FC:A 1 FCAL 15000 418000/856064000 420156/860480768
bad label 9.10 0d 6 9 FC:A 1 FCAL 15000 418000/856064000 420156/860480768
NETAPP*> disk unfail -s 6.70
disk unfail: unfailing disk 6.70...
NETAPP*> Fri May 23 08:42:47 CEST [NETAPP: raid.disk.unfail.done:info]: Disk 6.70 Shelf 4 Bay 7 [NETAPP X291_S15XXX0F15 NA01] S/N [3QQ3097KXXX5VU] unfailed, and is now a spare

NETAPP*> disk unfail -s 9.10
disk unfail: unfailing disk 9.10...
NETAPP*> Fri May 23 08:43:04 CEST [NETAPP: raid.disk.unfail.done:info]: Disk 9.10 Shelf 6 Bay 9 [NETAPP X291_S15XXX0F15 NA01] S/N [3QQ312Y2XXXPBW] unfailed, and is now a spare

NETAPP*> vol status -f

Broken disks (empty)
NETAPP*> vol status -s

Pool1 spare disks

RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks)
--------- ------ ------------- ---- ---- ---- ----- -------------- --------------
Spare disks for block or zoned checksum traditional volumes or aggregates
spare 6.70 0d 4 7 FC:A 1 FCAL 15000 418000/856064000 420156/860480768 (not zeroed)
spare 9.10 0d 6 9 FC:A 1 FCAL 15000 418000/856064000 420156/860480768 (not zeroed)
NETAPP* > priv set
NETAPP> disk zero spares
NETAPP>

 

 

2 thoughts on “NetApp – Fix the “Bad Label” issue

  1. I have a storage system that is out of support, I obtained disks from a vendor but had bad disk label. I risked using the above procedure and it helped, currently the new disk has been accepted as a spare, firmware has been updated and disk onlined as well.
    Thanks Tomek

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